This policy explains how information submitted through the Sizzix website may be handled. The site is designed for craft program inquiries, product assortment questions, and general communication. We collect only the information needed to respond to those requests and to improve the clarity of future support.
Inquiry forms may ask for your name, email address, phone number, company, country, project type, and message. Technical logs may record standard website access information such as browser type, page request, and approximate time of visit. Avoid sending sensitive personal information through the form unless it is necessary for the request.
Information may be used to respond to your message, understand project context, recommend relevant machine or accessory categories, arrange follow-up communication, and maintain basic business records. We do not require visitors to create an account to read the site or submit an ordinary inquiry.
Information may be shared with service providers or team members who help answer inquiries, maintain the website, or support customer communication. We keep information only as long as reasonably needed for the purpose collected, legal obligations, dispute handling, or business continuity.
You may request correction or deletion of inquiry information where applicable by contacting the address on the contact page. Some records may be retained where required for legitimate business or legal reasons. Continued use of the site after updates means you accept the revised policy.